Comcast's online services were offline for several hours last night.
Users from Baltimore to Boston started failing to get on the Internet about 8 p.m., and the system was back up and running about 11 p.m., corporate spokesman Bob Grove told the Baltimore Sun.
The Washington, D.C., area was also affected, another spokesman, Charlie Douglas, told CNN.
"Dear Comcast, thanks for staying on in Philadelphia," at least a couple of Twitter users posted.
TV and telephone service were not disrupted.
The cause was being investigated, but apparently the trouble had to do with domain name servers.
Such problems can be side-stepped, by using alternatives such as OpenDNS and Google Public DNS, writes the Washington Post's Rob
Pegoraro on his "Faster Forward" blog.
Calls to Comcast requesting more information were not immediately returned this morning.
Comcast says it is the leading provider of high-speed Internet services to American homes, with more than 15 million subscribers.
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